Corporate information
About Monex
Our Mission
To meet our client's needs in an ethical, creative and comprehensive manner, through a team of specialists who know how to integrate the best technology available.
Our Vision
To be an institution made up of leading companies dedicated to financial and payment businesses , which provide specialized services and products in the domestic and international market in an innovative way and with the highest of ethical and quality standards.
Our Quality Policy
At Monex, we are committed to constituting a financial institution that is renowned for the service, reliability and transparency it provides; as well as for meeting and exceeding the expectations of our clients; offering profitable and high-quality products and services in compliance with all applicable laws and regulations through a philosophy of constant improvement.
Quality Objectives:
- To improve the level of satisfaction of our internal and external clients.
- To manage performance indicators in order to assess the quality model.
- To empower the staff in order to improve their level of performance.
- To promote a culture of high quality within our work team.
Information Security Policy
At Monex, we implement a formal methodology that pinpoints and manages existing risks to our clients’
information; through the determination of strategies and appropriate support for the ongoing
preservation of such information’s’ confidentiality, integrity and availability.
These commitments are aligned with our philosophy, with the spirit of continuous improvement and with
the compliance of applicable laws and regulations; which are honored by our collaborators and parties
involved.
Information security objectives:
- To preserve the confidentiality of our clients’ information.
- To preserve the integrity of our clients’ information.
- To preserve the availability of our clients’ information.
- To develop activities to guarantee the safety of the information.
Our values
Orientación al cliente
Respaldamos incansablemente a nuestros clientes para que logren sus objetivos.
Integridad
Actuamos con honestidad en todo lo que hacemos.
Adaptabilidad
Somos ágiles en adaptarnos a condiciones cambiantes con soluciones innovadoras.
Trabajo de Equipo
Logramos más cuando colaboramos y trabajamos todos juntos.
Empoderamiento
Impulsamos a nuestro equipo en el desarrollo de todo su potencial.
Monex in time
Supervising authorities
