Corporate information

About Monex

Our Mission

To meet our client's needs in an ethical, creative and comprehensive manner, through a team of specialists who know how to integrate the best technology available.

Our Vision

To be an institution made up of leading companies dedicated to financial and payment businesses , which provide specialized services and products in the domestic and international market in an innovative way and with the highest of ethical and quality standards.

Certifications

Our Quality Policy

At Monex, we are committed to constituting a financial institution that is renowned for the service, reliability and transparency it provides; as well as for meeting and exceeding the expectations of our clients; offering profitable and high-quality products and services in compliance with all applicable laws and regulations through a philosophy of constant improvement.

Quality Objectives:

To improve the level of satisfaction of our internal and external clients.
To manage performance indicators in order to assess the quality model.
To empower the staff in order to improve their level of performance.
To promote a culture of high quality within our work team.

Information Security Policy

At Monex, we implement a formal methodology that pinpoints and manages existing risks to our clients’ information; through the determination of strategies and appropriate support for the ongoing preservation of such information’s’ confidentiality, integrity and availability.
These commitments are aligned with our philosophy, with the spirit of continuous improvement and with the compliance of applicable laws and regulations; which are honored by our collaborators and parties involved.

Information security objectives: