Digital Banking

Information quality and safety

Reliable and competitive products and services.

ISO 9001:2015

Quality Management System Standard

At Grupo Financiero Monex, quality has always been a priority. For 17 years, we have decided to become certified pursuant to the ISO 9001 certification standard in order to commit to the ongoing improvement of our processes under the premise of satisfying and exceeding our Clients’ expectations, while at the same time, complying with applicable laws and regulations.     

The scope of our certification: “Antimoney laundering, antiterrorism financing and integrated risk management processes for all financial products and services”.

The certificate is issued by the DNV certifying authority and is backed by the following international accreditation: UKAS (English) and RvA (Dutch).

ISO/IEC 27001:2013

Information Security Management System standard

We understand how important Information Security is to our Clients, especially against a backdrop where there are currently many risk factors of varied nature. This led us, 13 years ago, to become certified pursuant to the ISO/IEC 27001 certification standard with the purpose of defining strategies to provide the appropriate protection of information related with Grupo Financiero Monex, its Clients, collaborators and other interested parties against any risk produced by natural agents or by human factors. 

The scope of our certification: “Protection of confidentiality, integrity and availability of Grupo Financiero Monex customer information in its information systems“.

The certificate is issued by the DNV certifying authority and is backed by the UKAS (English) international accreditation.

 

                                                                        “Trust is built around what we do and the way we do it.”