Bank Cards

Bank Cards

Greater control ensures the destination of your financial resources

Loyalty Card

The best option to provide resources from incentives and additional reward programs to your employees, commission agents and sales force workers with separate from payroll Card with its own image.

Global wide accepted in any business with a bank payment terminal.

Direct allocation to the beneficiary.

Separate from payroll Card with its own image.

Cardholder Support

Cardholder Support: 24 hrs / 365. 

National Free Number:  01 (55) 5814 - 9337

Type of Fee Cost

IVR balance consultation (First two consults are free)

$0.95

Dismissed complaints

$250.00
Monthly maintenance fee $20.00
Balance allocation 5%
Discharged operations $1.00

CARDHOLDER SUPPORT CENTER: PLEASE CALL US WITHIN MEXICAN REPUBLIC: 01 (55) 5814 9377

CALL US

REQUISITOS

1

2

3

Travel Card

With this prepaid card you will no longer worry about the risks faced by your employees when carrying cash and cancels out risks of carrying cash and excess spending.

Availability. 24/7 access to resources.

Flexibility. Purchases in business and ATM cash withdrawals.

Acceptance. Supported by MasterCard.

Cardholder Support

Cardholder Support: 24 hrs / 365. 

National Free Number:  01 (55) 5814 - 9337

Type of Fee Cost

IVR balance consultation (First two consults are free)

$0.95

Dismissed complaints

$250.00
Monthly maintenance fee $20.00
Balance allocation 5%
Discharged operations $1.00

CARDHOLDER SUPPORT CENTER: PLEASE CALL US WITHIN MEXICAN REPUBLIC: 01 (55) 5814 9377

CALL US

REQUISITOS

1

2

3

E-Travel Card

This card allows the company to have total control of resources destined for travel expenses in US Dollars.

Payment means that allows the user to travel and pay in US Dollars

Locked exchange rate and without the risks of carrying cash.

It guarantees the use of resources that were allocated for travel expenses in México and abroad.

Cardholder Support

Cardholder Support: 24 hrs / 365. 

National Free Number:  01 (55) 5814 - 9337

CARDHOLDER SUPPORT CENTER: PLEASE CALL US WITHIN MEXICAN REPUBLIC: 01 (55) 5814 9377

CONTACT US

REQUISITOS

1

2

3

Mexico City, April 30, 2018.

Dear Cardholder:

Our commitment is to keep you informed in due time, therefore, Banco Monex, S.A. Institución de Banca Múltiple, Monex Grupo Financiero hereby notifies that due to internal company policies, as of May 31st, 2018, Level 1 bank deposit contracts that report Level 1 Loyalty Product (hereinafter, the “Cards”) will be terminated.

As a result, the above-mentioned Cards will cease to operate as of June 1st, 2018. For information on resource reimbursement, please call the Customer Service line that is printed on the back of your Card at (55) 5814 9337 or 01800 714 7370, toll free from any other part of the country. 

Sincerely,
​Banco Monex, S.A. Institución de Banca Múltiple, Monex Grupo Financiero