Corporate
Information

About Monex

Our Mission

To meet our client's needs in an ethical, creative and comprehensive manner, through a team of specialists that know how to integrate the best technology available.

Our Vision

To be an institution made up of leading companies dedicated to financial and payment businesses , which provide specialized services and products in the domestic and international market in an innovative way and with the highest of ethical and quality standards.

Our Quality Policy

At Monex we are committed to constitute a Financial Institution, recognized for its service, trust and accountability; as well as for satisfying and exceeding our clients´ expectations, by offering profitable and high-quality products and services, through an ongoing philosophy of improvement.

Quality Aspirations:

  • To improve the satisfaction level of our clients, both internal and external.
  • To apply performance indicators to evaluate quality.
  • To develop highly trained employees to improve their performance levels.
  • To encourage quality among our working teams.

Our Values

Service Vocation

At Monex, we maintain a permanent disposition to service in order to provide our clients with specialized and customized assistance.

Honesty

We establish long-lasting relationships with our clients, based on honest communication. At all time, we guarantee legal respect and we encourage our employees to uphold the highest ethical standards.

Professionalism

We provide a highly qualified and world- class service to our clients. We recognize that there is always room for improvement, therefore; we always keep our eyes open for any flaws and/or opportunities to refine our service.

Commitment

Monex’s integrity is based on experience and stability acquired throughout the years. We are committed to our clients, employees, shareholders and the community in general.

Trust

For Monex, the safety and reliability of our service is essential, thus we focus on assisting our clients with quality avail.

Team Work

At Monex we value and foster team work, with a competitive spirit, open communication, innovation and the search for new challenges.

Monex in Time

Who are the Supervising Authorities